JournalGuest ServicesAugust 20265 min read

What Is Included in My Stay at Olive Homes

A clear list of what comes with every apartment at Olive Homes, from 24/7 security and support to daily housekeeping, Wi-Fi, parking, the garden and the rooftop lounge.

What Is Included in My Stay at Olive Homes
In short
  • ·Every stay includes 24/7 security and 24/7 guest support.
  • ·High speed Wi-Fi, free on site parking and daily housekeeping come as standard.
  • ·Guests can use the garden area and the rooftop lounge at no extra cost.
  • ·Complimentary toiletries are provided and replenished during your stay.

What comes with every apartment

Serviced apartment listings often leave you guessing about what is actually included. This is the plain list for Olive Homes, and it applies to every apartment regardless of size or length of stay.

  • ·24/7 security on site
  • ·24/7 guest support from our team
  • ·High speed Wi-Fi throughout the property
  • ·Free on site parking
  • ·Garden area for guests to use
  • ·Rooftop lounge
  • ·Daily housekeeping
  • ·Complimentary toiletries

24/7 security

The property is gated with security on site at all hours, and the compound is monitored day and night. Guests arriving on late flights or heading out before dawn for a safari departure will find someone at the gate. For families and solo travellers in particular, this is the part of the stay people mention most often.

24/7 support

Someone from our team is reachable at any hour, by phone or WhatsApp. That covers the practical things, a late arrival, a question about the geyser, a taxi at midnight, an early breakfast before a game drive, and the small things that turn into large problems if nobody answers.

High speed Wi-Fi

Fast, stable Wi-Fi reaches every apartment and the shared spaces. It is built for real use, video calls, uploads and remote work, not just checking email. Guests working from Arusha for a few weeks make up a steady share of our bookings, and the connection is set up with them in mind.

Free parking

Parking is on site, inside the gate and free of charge. There is room for self drive vehicles and for safari vehicles collecting guests in the morning, so your driver can pull in rather than wait on the road.

Garden area

The garden is open to all guests. It is a quiet, green space for breakfast outside, a coffee in the afternoon or somewhere for children to move around after a long drive. Seating is set out in the garden and on the patio.

Rooftop lounge

The rooftop lounge is the best spot on the property in the late afternoon, with open views across Njiro and, on clear days, the hills beyond. Guests use it for sundowners, reading or a change of scene from the apartment.

Daily housekeeping

Apartments are cleaned daily. That includes tidying, bathroom cleaning, waste removal and replacing towels as needed. Linen is changed on a regular schedule and sooner on request. If you would prefer housekeeping to skip a day or come at a particular time, simply let the team know.

Complimentary toiletries

Every bathroom is stocked with toiletries on arrival and replenished during your stay, so you do not need to shop for basics on your first evening.

What is charged separately

To keep the picture honest, a few things sit outside the room rate. Breakfast and other meals are available at an extra cost, airport pickup and drop off is quoted separately, and safaris, tours and experiences are booked and charged through the operator. Everything listed above is included.

Frequently asked questions

Is Wi-Fi included in the rate?
Yes. High speed Wi-Fi is included and covers every apartment and the shared spaces.
Do you charge for parking?
No. Parking is on site, inside the gate and free for guests.
How often is the apartment cleaned?
Daily, with linen changed on a regular schedule or sooner if you ask.
Is breakfast included?
No. Breakfast and other meals are offered at an extra cost and can be arranged with the team.
Can I use the rooftop lounge and garden at any time?
Yes, both are shared spaces open to all guests at no extra cost.
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